STORE POLICY

PRIVACY & SAFETY

Aquarium Partners is the sole owner of information collected on this site to purchase products and services. We will not sell, share or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, email address and payment information, such as your credit/debit card number.

Information collected during registration and checkout is used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use your contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. We do not share your personal and financial information with any third parties, except those specified in this policy.

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and email delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

If you receive a marketing email from Aquarium Partners and would prefer to not receive these types of messages, click the "unsubscribe" link in the email footer to remove your name from our list.

If we decide to change our Privacy Policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

The Privacy Policy contained herein became officially effective October 1, 2019.

WHOLESALE INQUIRIES

We offer wholesale accounts to the following businesses located in the United States:

  • Fish and pet stores for resale and in-store use

  • Aquarium service and installation companies

 
If you meet the above criteria we require the following to set up your wholesale account:
  • A copy of your business license and/or resellers certificate/sales tax exemption with your legal and/or DBA name.

  • State Tax ID number AND your EIN number.

 
Restrictions
  • Wholesale Accounts are only available to stores within the Americas.

  • Wholesale Accounts do not qualify for free shipping.  Shipping cost is calculated based on the weight and the dimensions of your order.

  • Wholesale Accounts must adhere to manufacturer and distributor terms and conditions.

 
Getting your account set up
  • Please allow two (2) business days for review and approval

  • You will receive an email notifying you that your account has been updated .

  • For Wholesale Inquiries and support, please utilize the following contact information:

             

 

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments

CUSTOMER SERVICE

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